Deadline Date:
Thursday 20 February 2025
Requirement: Configuration Manager and BMC Developer (CMDB)
Location:
Braine L'Alleud, BELGIUM
Full-Time On-Site:
Yes
Time On-Site:
100%
Not to Exceed Rate:
107 EUR
Total Scope of the request (hours):
418
Required Start Date:
7 April 2025
Required Security Clearance:
NATO SECRET
Duties and Role:
In coordination with the NISC Configuration Management Tech Lead, the BMC Developer will perform duties such as the following:
- Implement CMDB technologies based on agreed technical requirements and in coherence with the system design and architecture;
- Work with the relevant parties to ensure the CMDB systems are configured and aligned to the agreed NISC and NCIA processes;
- Performs operational activities as defined by Configuration Management policies and procedures
- Work to fulfill Configuration Management Service Requests as assigned
- Engages with strategic projects to ensure Configuration Management can deliver required functionality within project timeframes
- Provide support to the Technical Lead in ensuring technical coherence across multiple development streams;
- Develop Build and Configuration documentation of the CMDB system(s) and provide support in the development of Testing and Training documentation;
- Provide support in the testing phases of the CMDB system(s), including but not limited to Factory Acceptance and User Acceptance Testing events;
- Provide support in both the preparation and during the Transition to Operations of new ITSM system(s) post Go-Live, including handover activities to the Operations Team.
- Design and Build the reports and dashboards as per NISC requirements
- Perform Data management Tasks as per indication of the Tech Lead and designs implemented
- Works to fulfill Configuration Management Service Requests as assigned
- Performs operational activities as defined by Configuration Management policies and procedures
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- A university degree in Computer Engineering or related discipline; alternatively, 5 years of equivalent industry experience;
- A minimum of 3 years recent experience in BMC Remedy ITSM Suite development (version 9.1 and higher). BMC Certified Professional qualification is highly beneficial but not required;
- Extensive Experience in BMC Discovery (version 11.x and higher).
- ITIL 2011 Foundation certificate beneficial;
- Experience in BMC TrueSight Operations Management (version 10.x and higher) beneficial.
- Extensive experience installing BMC Remedy Suite
- Extensive experience configuring and customising the BMC Remedy suite to align to an organisation's business processes based
- Strong experience gathering, preparing, and loading foundation data into Remedy ITSM;
- Experience configuring Approval Center and approval chains;
- Extensive Knowledge and experience installing and configuring Remedy Atrium CMDB;
- Knowledge and experience integrating various data sources (such as MS SCCM) with Remedy Atrium CMDB;
- Experience in deploying and configuring/customising Remedy with Smart IT;
- Experience in deploying and configuring/customising Digital
- Extensive experience in CMDB Automation within the multiple technologies
- Experience in Implementing and Configuring DCIM Patchmanager tool
- Extensive Experience in MS PowerBI