C004057 Principal Technician (Information Systems) (NS) ITALY - 20 Feb

Deadline Date:  Thursday 20 February 2025
 
Requirement:  Principal Technician (Information Systems)
 
Location:  Naples, ITALY 
 
Full-Time On-Site:  Yes
 
Time On-Site:  100%
 
Not to Exceed Rate:  43 EUR
 
Total Scope of the request (hours):  912
 
Required Start Date:  7 April 2025
 
Required Security Clearance:  NATO SECRET
 
Duties and Role:  
Under the direction of the Application Management Section Head the incumbent will perform duties such as the following:

• Investigates, defines and resolves technical issues;
• Assists in: designing requirements, analyzing associated risks, advising on technical solutions;
• Install, operates manages and maintains assigned CORE and Functional System software, Databases and other Applications (COTS) and stays abreast of latest developments in these areas;
• Contributes to applications and data integrity and supports NCI Agency CIS Business Continuity and Disaster Recovery Plans;
• Maintains liaison with other CSU internal units, NCI Agency Business Areas and other technical organizations;
• Provides support to development of operations and exercises plans and to related local CIS Service provision during execution phases;
• Assists in implementing procedures, tools and techniques for monitoring and managing the performance of applications and provides reports as required;
• Contributes to advising on the capacity and scalability requirements of the assigned applications;
• Assists in the implementation of Business Area/CSU assigned project work packages;
• Contributes to implementation and control of Cyber Security policies and procedures;
• Provides advice and assistance to various personnel (technical and non-technical) in identifying software requirements for the different automated systems including security considerations in application development, implementation, operation and maintenance;
• Supports in performing risk assessments and in identifying potential risks that may arise;
• Deputizes for higher grade staff;
• Performs other duties as may be required.

• The candidate must have a currently active NATO SECRET security clearance
• A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and 3 years post-related experience;
• Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 5 years extensive and progressive expertise in duties related to the function of the post;
• ITIL Foundation certification;
• In depth technical knowledge of Servers Core Services (Windows and Linux), Functional Services, Databases (SQL, ORACLE), VMWare Environment;
• Relevant experience and sound knowledge of Cyber Security and Networking;
• Proven capability of converting evolving operational requirements into Information Systems requirements;
• Proven experience in installing, configuring and administering Windows/LINUX Server OS, Databases (SQL/Oracle), VMWare;
• Proven experience in programming of scripting for system administration and software deployment in particular using SCCM system;
• Proven experience in providing advice and guidance on CIS strategies to manage identified risks;
• Proven experience in guiding assigned resources and ability in developing/working in a safe and productive environment where Technicians/Subject Matter Experts can work together to improve CIS service delivery, troubleshoot and solve complex issues.

• Prior experience of working in an international environment comprising both military and civilian elements;
• Knowledge of NATO responsibilities and organization, including ACO and ACT;
• Knowledge of policy, procedures, and organization of NATO CIS.